Integrating Savah with Jira
How to setup 2-way Syncs between Savah and Jira.
Integrating Savah with Jira is a simple and seamless process. Savah uses Jira's REST API to fetch and update data. To enable two-way communication—Jira to Savah—you will also set up a webhook in Jira. Follow the steps below to complete the integration smoothly.
Creating a Jira Integration Account
In Savah, a Jira Integration Account is the bridge that connects your workspaces to Jira.
You can create multiple integration accounts.
Each workspace can be linked to one Jira Integration Account.
All program boards inside that workspace will inherit the same connection and access to linked Jira projects.
Ways to Create a Jira Integration Account
From the Integrations Menu
Only Super Admins can access this
Go to the left menu and click on Integrations.
During Workspace Creation or Edit
While setting up or editing a workspace, click + Integration to create or link an existing Jira account.
Once linked, all program boards under the workspace will be able to sync with Jira projects easily.
Connecting Savah to Jira Cloud
To establish the Jira Cloud connection, provide the following:
Account Name: A label to identify the integration (e.g., JIRA-Integration-1)
Jira URL: The full Jira URL (e.g., https://yourcompany.atlassian.net)
Username: Your Jira login email/username with API access
API Token: Required in place of a password
Generating an API Token from Jira
You need an API token to authenticate with Jira Cloud.
Steps
Log in to your Atlassian API Token Page
Click Create API Token
Enter a meaningful label (e.g., Savah Integration) and click Create
Click Copy to Clipboard
Paste the token into the Savah integration form
Linking Jira Projects to Integration Account
After creating the Jira Integration Account
Navigate to the Integration Account page
Link one or more Jira projects
Savah will fetch item creation metadata, including
Issue Types
Workflow Statuses
This ensures smooth two-way syncing between Savah and Jira when creating or updating items.
Re-Syncing Jira Projects
If changes are made in Jira (like new issue types or modified workflows), you'll need to resync the project in Savah.
How to Resync
Go to Integrations > Jira Integration Accounts
Select the relevant integration account
Locate the Jira project and click Resync
Savah will then refresh and update
New Issue Types
Updated Workflow Statuses
Now you can create Epics and Stories on the Program Board that can be linked with Jira
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